MUST is a digital platform for mobile devices aiming at experimenting and developing a participatory-based service for the maintenance and management of architectural heritage. The application is designed to acquire and organise information collected by users on social media, using an open data and citizen science perspective to contribute to the optimisation of maintenance planning processes.
Guaranteeing predefined quality for a built-up area over a long period, by predicting and preventing performance modification processes, calls for a maintenance culture based on checking and planning. In this respect, digitisation supports the reorganisation of management coordination services on a building and urban scale. It leads to the redesigning of roles, relationships and cooperation among expert knowledge, technicians, administrators and users. Extension of the building life cycle is a MUST for the community, to which the application responds with comprehensive knowledge sharing and planning.