Digital Laboratories 4.0: Immersive Technologies and Digital Marketing

ITS Academy Tourism Veneto Foundation

CLIENT
  • ITS Academy Tourism Veneto Foundation – Jesolo
OUR SERVICES
  • Video Production
  • Content Production
  • 3D Production
  • Software development

Laboratories 4.0: Immersive Technologies and AI for the Future of Tourism Training

Technological enhancement for tourism education

ETT and Gruppo Meta collaborated with the ITS Academy Veneto Foundation on the development of Tourism Innovation Lab in the Land of Venice, with the goal of strengthening the technological infrastructure dedicated to training in the tourism sector. The initiative included the creation of the Immersive Laboratory 4.0, a training-oriented Metaverse designed to simulate environments and scenarios typical of tourism management and hospitality. Through VR headsets, PCs, and tablets, students and instructors were able to interact within dedicated virtual spaces, experimenting with professional roles, operational procedures, and real-world dynamics of the industry, while the system automatically tracked performance data for evaluation.

Digital Marketing 4.0: AI and data for destination design

In parallel, the Digital Marketing Laboratory 4.0 was developed, introducing advanced artificial intelligence and data analysis tools to support the design and communication of tourist destinations. The three specialized labs—Big Data Analysis, Neuromarketing, and Generative Artificial Intelligence—enabled students to build skills in defining tourism offerings, producing digital content, and designing visitor experiences, culminating in the creation of a dedicated website and app.

An integrated ecosystem combining immersive learning and AI

The collaboration fostered continuous interaction between the two platforms, creating an integrated ecosystem linking digital content, immersive simulations, and AI-driven tools. The digital lab’s CMS supplied VR environments with targeted educational materials, while conversational agents and intelligent systems supported students during simulations by offering contextual suggestions and personalized learning pathways based on their performance.

We support your digital growth